What are Travel Funds?
Travel funds are a type of credit that Southwest Airlines offers when a customer cancels a reservation or makes changes to a reservation. These funds can be used to purchase a new ticket with Southwest, or can be applied to an existing ticket. Travel funds are valid for 12 months from the date they are issued.
How do I Redeem My Travel Funds?
Travel funds can be redeemed in a few different ways. The most common way to redeem travel funds is through the Southwest Airlines website. You will need to log in to your Southwest account and access the “My Travel Funds” section. Here you will be able to view and manage your travel funds. If you have multiple travel funds, you can select which one you want to use to purchase your ticket.
You can also redeem your travel funds over the phone by calling Southwest Airlines Customer Service. You will need to provide your travel funds code and your desired flight information. The customer service representative will then apply the travel funds to your purchase.
Are There Any Restrictions on the Use of Travel Funds?
Yes, there are some restrictions on the use of travel funds. Travel funds cannot be used to purchase seats that are subject to a fare difference, such as a Business Select seat or an Anytime seat. They also cannot be used to purchase EarlyBird Check-In, or to pay for government taxes. Additionally, travel funds cannot be used to purchase a ticket for someone else.
What Happens If I Don’t Use All of My Travel Funds?
If you don’t use all of your travel funds, the remaining amount will be kept in your Southwest account for future use. Travel funds are valid for 12 months from the date they are issued, so you have plenty of time to use them. You can check the expiration date of your travel funds in the “My Travel Funds” section of your Southwest account.
Frequently Asked Questions
How long are travel funds valid?
Travel funds are valid for 12 months from the date they are issued.
Can I use travel funds to purchase a ticket for someone else?
No, travel funds cannot be used to purchase a ticket for someone else.
Can I use travel funds to purchase EarlyBird Check-In?
No, travel funds cannot be used to purchase EarlyBird Check-In.
Can I use travel funds to purchase a seat that is subject to a fare difference?
No, travel funds cannot be used to purchase a seat that is subject to a fare difference.
How do I redeem my travel funds over the phone?
You can redeem your travel funds over the phone by calling Southwest Airlines Customer Service. You will need to provide your travel funds code and your desired flight information. The customer service representative will then apply the travel funds to your purchase.
What happens if I don’t use all of my travel funds?
If you don’t use all of your travel funds, the remaining amount will be kept in your Southwest account for future use. Travel funds are valid for 12 months from the date they are issued, so you have plenty of time to use them.
How can I view and manage my travel funds?
You can view and manage your travel funds by logging in to your Southwest account and accessing the “My Travel Funds” section.
Can I use travel funds to pay for government taxes?
No, travel funds cannot be used to pay for government taxes.
Can I combine multiple travel funds to purchase a ticket?
Yes, you can combine multiple travel funds to purchase a ticket. You can do this by logging in to your Southwest account and accessing the “My Travel Funds” section.
Do I have to use my travel funds within a certain time frame?
Yes, travel funds are valid for 12 months from the date they are issued.
Can I use travel funds to purchase a refundable ticket?
Yes, you can use travel funds to purchase a refundable ticket.
Can I transfer my travel funds to another person?
No, travel funds cannot be transferred to another person.
What is the difference between a refundable ticket and a non-refundable ticket?
A refundable ticket allows you to make changes to or cancel your reservation without having to pay any fees. A non-refundable ticket does not allow you to make changes or cancel your reservation without incurring fees.